Most of the time when people call a heating and cooling company it’s for one of two reasons: to schedule repairs (sometimes in emergencies) or to arrange for a maintenance visit. Any quality HVAC service will offer 24-hour emergency repairs and regular maintenance programs so that it’s easy for a customer to call for either, and the technicians will know how to handle both types of calls in a timely manner and with all the work done accurately.
We’ll explain some of the differences in how technicians perform maintenance sessions and repair sessions for ACs. If you need either, entrust the work to DB Heating & Cooling: we are fully EPA-certified and insured to protect you, and our technicians are among the best-trained and customer-friendly you can find. We offer 24-hour emergency service and effective and affordable programs for air conditioning maintenance in Emerson, NJ.
Maintenance vs. Repair
Maintenance sessions go essentially the same each time a technician comes to your home. When you sign up for a maintenance program, you’ll arrange for a time during the year when the technician will come for the check-up and tune-ups; for air conditioners, this is usually in the spring. The technician will show up with a detailed checklist that covers every aspect of your cooling system. The job will go through the points one at a time, making sure that each component of the air conditioning receives attention. The only place where a maintenance session will differ from year to year is when the technician discovers issues that need correcting or possibly repairs. If the air conditioner requires a repair that goes beyond what is covered during maintenance, the technician will arrange for the necessary work.
Repairs are targeted, and therefore much different from maintenance, which must survey the entire system. When a specialist arrives for repairs, he or she will asked for a detailed description of the problem that you are experiencing with your AC. The technician will first look for simple possibilities for the malfunction, such as checking thermostat operation. (The thermostat is almost always the first component checked during repairs.) Then the technician will focus on root causes that could require extensive work. A professional technician will not start any repair job until he or she has checked with you regarding time, price, and any parts that may need to be ordered.
You can expect a maintenance session to last about an hour. For repairs, you will find out usually within a half hour how long the job will require: it could be from anywhere under an hour to a few days if the technician must order special parts. You can trust that professionals will do all they can to reduce that amount of time necessary to complete repairs.
DB Heating & Cooling has technicians ready to do either job for you, and do it to match your expectations. Call us for 24-hour emergency repairs or for air conditioning maintenance in Emerson, NJ.